Compare responsible starting scopes for a custom AI agent, then confirm the right fit in a written proposal.
Core, Connected, and Advanced are typical implementation scopes. Discovery confirms the workflows, channels, integrations, usage, timeline, and price in writing.
One location with one straightforward customer-conversation workflow.
From $299/month
Management, with setup from $500
Review scope when: More integrations, workflows, locations, or recurring overage.
Several related workflows with connected systems.
From $499/month
Management, with setup from $1,000
Review scope when: Another channel or location, an outbound campaign, more than three workflows, recurring overage, or complex API work.
Higher-volume, multichannel, campaign, or operationally demanding implementations.
From $799/month
Management, with setup from $1,500
Review scope when: More campaigns, large databases, several locations, regulated workflows, or custom systems.
A tailored route when the work needs deeper sizing before a responsible price can be set.
Several locations or channels, unusual usage, custom systems, regulated requirements, or work that cannot be represented honestly by a reference scope.
Voice-minute allowances are examples for voice implementations. Messaging-only or automation-only work uses the channel-specific allowance confirmed in your proposal.
Monthly pricing covers managed service work, not software access. Custom is scoped in writing, and your proposal remains the source for the final scope.
All prices are USD. Standard integrations are configured and tested against the agreed workflow before launch.
Voice is the strongest demonstration, not a purchase requirement. Start with the channel or workflow causing the most friction.
Website chat and WhatsApp conversations
Sales qualification and follow-up
CRM and workflow automation
Analytics and custom connected workflows
Each capability is scoped through Core, Connected, Advanced, or Custom based on the work involved. You do not need to purchase inbound voice first.
The proposal separates the work to launch, the work to manage, and the usage that varies with customer conversations.
Discovery, workflow mapping, knowledge and access collection, building, integration configuration, scenario testing, corrections, and approved launch.
Transcript sampling, tuning, knowledge maintenance, routing updates, integration review, usage tracking, reporting, and included small changes.
Included voice minutes or the channel-specific allowance in your proposal, plus disclosed overages and material third-party costs.
Billing, scope changes, support, and cancellation belong beside the pricing decision.
Before your agent handles live customer conversations, it must pass the booking, qualification, handoff, integration, and failure scenarios agreed in the launch checklist. If it does not pass, Vocetto continues working on the agreed scope at no extra management charge until it does.
The launch-readiness guarantee excludes: new scope, client delays, changed source information, third-party outages, provider usage, and new regulatory requirements discovered after approval.
A managed implementation should make its boundaries easy to understand.
No. Core, Connected, Advanced, and Custom are reference scopes. Every engagement begins with discovery and a written proposal confirming workflows, channels, integrations, usage, timeline, and price.
Setup covers discovery, workflow mapping, knowledge and access collection, building, integration configuration, scenario testing, corrections, and approved launch. Fifty percent is due at signing and the remaining 50% at approved launch.
Depending on scope, it includes transcript sampling, corrections and tuning, knowledge maintenance, business-hours or routing updates, integration-error review, usage tracking, and reporting. Support receives same-business-day acknowledgment; it is not 24/7 human support.
The reference tiers show included AI voice minutes and a reference overage. Management is billed in advance; usage and overages are billed in arrears. Messaging-only or automation-only work uses the channel-specific allowance confirmed in the proposal.
We review scope when you add a campaign, location, department, channel, integration, major workflow redesign, custom API, or regulated-workflow expansion, or when overage recurs for two months.
Agreements are month to month with 30 days' written notice to cancel. Launch pricing is held for 12 months unless scope or usage changes. Third-party telephony, carrier, messaging, registration, premium voice, or unusual provider costs are disclosed when material.
Before your agent handles live customer conversations, it must pass the booking, qualification, handoff, integration, and failure scenarios agreed in the launch checklist. If it does not pass, Vocetto continues working on the agreed scope at no extra management charge until it does. New scope, client delays, changed source information, third-party outages, provider usage, and new regulatory requirements are excluded.
The free fit call confirms customer inputs, systems, handoffs, and the reference scope that most closely fits.